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Poor quality of outgoing calls (voLTE, voWiFi) on ZENFONE 8; cutting words, robotic sound

arielsajda
Rising Star II
Hi,
when I call via voLTE or voWiFi and someone picks up, the call sounds good, but after a while it starts to sound very bad. When I answer (even one word), it's ok again (listening to the interlocutor) for a while, and then the same... I barely can understand words.
Other users with ZF8 has same issues.
voLTE and voWiFi - the same issue. The signal is full... T-Mobile PL, and WiFi 600Mb/s.
I'm on latest release *.89
80 REPLIES 80

Cyslawo
Rising Star II
Yes, You're right, it happens only in outgoing calls, incoming are good.

Mattias_ASUS
Moderator
Moderator
arielsajda

Mattias_ASUS pls help us.


View post
I have been summoned!!
Hello there @Cyslawo and @arielsajda! Hope you are having a good day!
I will gather some info from this thread and the other you guys created and will send a rapport to our technicians.
If you happen to find someone else with this issue please let me know 🙂

bobekos1
Rising Star I
Cześć, jestem posiadaczem od ponad roku wersji MFD:2021.04. Odpukać do tej pory zero problemów oprócz tych rozmów, jestem w T-Mobile PL. Potwierdzam problemy z jakością rozmów. Dźwięk robota i ucinany daję się we znaki zwłaszcza gdy jest ważny telefon 😕 Proszę również o wsparcie Asusa bo telefon będzie jeszcze lepszy dzięki wam... 😊

Cyslawo
Rising Star II
Here You are 🙂

arielsajda
Rising Star II
Any news? T-Mobile.pl just have answered me that on their side everything is prefectly fine.