Phone restarts when trying to make screenshot
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04-08-2022 01:26 PM
When pressing 'Screenshot' button located on Task Switcher (recent apps), the System UI crashes and phone restarts.
Firmware version 31.1010.0410.43, Android 12, System locale: Bulgarian.
Firmware version 31.1010.0410.43, Android 12, System locale: Bulgarian.
4 REPLIES 4

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04-12-2022 02:06 AM
@atanasuzunov I will send you insutrctions on how to log your device.

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04-27-2022 06:11 AM
@atanasuzunov We're fixing this in a future update. Short term fix is to change system language to English.
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04-27-2022 01:29 PM
Thanks, Gustav!
Sorry, I haven't got enough time to perform your instructions in the PM. And to be honest I'm afraid to force again this kind of crash/restart - the last time when this happened, a recovery mode was triggered during Android boot. Some user reported that after other multiple crash/restarts, the phone failed to boot at all.
Sorry, I haven't got enough time to perform your instructions in the PM. And to be honest I'm afraid to force again this kind of crash/restart - the last time when this happened, a recovery mode was triggered during Android boot. Some user reported that after other multiple crash/restarts, the phone failed to boot at all.
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05-30-2022 11:32 AM
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