06-10-2023 11:57 AM
Im using MobileID (https://en.wikipedia.org/wiki/Mobile_signature) as authentication process online to identify myself. While ago on my phone just stopped to show security code, which was sent from website (eg my bank) and I CANT compare they match or not.
At first I contacted my bank, and they said it is not from they side. Then I contacted my sim provider and they said that everything works fine from they side.
So what lefts is phones manufacturer - Asus.
Please Asus take a serious into this, because with my phone Im not able to identify SECURILY myself online.
06-12-2023 11:39 AM
Hellooooo admins, any help to fix this bug?????
06-16-2023 05:13 AM
Hi,
Could you tell us the app you are using and firmware version of your device?
06-19-2023 07:39 AM
What you mean which app Im using? MobileID is related to sim card, not some app!
Firmware latest 33.0210.0210.296
06-28-2023 03:41 PM
Hello @modval
This sounds like an issue with your mobile operator. If not, I would also verify that your mobile ID isn't expired as this could also cause similar issues.