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Flash and Flashlight stopped working

AfroAmericanIdo
Star II
Please tell us some basic information before asking for help:
Model Name: Zenfone 8
Firmware Version:
Rooted or not: Not rooted
Frequency of Occurrence: Everytime
APP Name & APP Version (If your issue relates to the app): Flashlight
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Flashlight stopped working and camera flash also doesn't work.
12 REPLIES 12

You can try to reset your camera app and enter safe mode to verify if the issue persists. If not, please backup your data and do a factory reset of the device. Thanks~ 

Whenever the light doesn't work, it doesn't work in the camera app either, Flash mode or in ON mode. Tried reseting the camera app and it doesn't fix the issue.

ZenBot
Community Manager
Community Manager
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.