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Fingerprint sensor not working after display replacement

flolaff
Star III
Hi,
I've recently replaced the broken display on my Zenfone 8, everything works flawlessly and the repair was well made, but the fingerprint sensor doesn't work anymore. I believe this is due to a software lock. Can anyone help me make it work again since the phone hardware is perfectly fine?

Thanks!
3 REPLIES 3

joel1
Star I

Hi, Did you found a solution, I've the same problem.

Thanks

rachmanrezza
Star I

I have smiliar issue, but in my case my motherboard is dead, and i found someone selling zenfone 8 with broken screen, after swapping the motherboard everything work fine except fingerprint reader, i have do factory reset but no luck

ZenBot
Community Manager
Community Manager
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