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Cracked screen

Sinonnn
Star I

First, sorry for my bad english grammar. So, my phone fell off my pocket while Im running. And the screen cracked (I'm using hydro gel protector) I live outside Jakarta/Bandung and to fix it a service store told me they should bring it to the Asus center in Jakarta. Which will took 1 month+. Is it okay if I don't fix it? And if I sell the phone how much will I get? (a store once told me I'm getting <3.000.000, under 200$ but idrk)

 

#Zenfone8 

IMG-20240224-WA0035.jpg

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@Sinonnn 
Given your situation, there is a high probability of being determined as CID (Customer Induced Damage) by the repair center. Since the repair costs may be relatively high, please evaluate whether further confirmation through another repair is necessary on your own.

The following is the contact information:
https://www.asus.com/support/service-center-location 

Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs# 

Sorry for any inconvenience it may be caused.