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[Bug] USB-C doesn't work correctly since Android 12 update

Angor
Star II
Hi there.
I have an Asus Zenfone 8 and it recently asked me to do an update which, apparently was Android 12 since the whole UI was revamped. My problem is, exactly since this update i cannot make the USB-C work on a computer.
What do I mean by this? If I try to connect my phone with the USB-C cable and the adapter on a power outlet, it charges up, everything is fine.
But if I try to connect it to my pc with an USB-C cable, something very weird happens. The battery icon starts "flickering" in a way that could remind a bad contact. And so I cannot charge up my phone on PC or transfer files. Problem is : I tried it with different cables and they all failed but work with other phones so they are not the problem, the phone is...
I saw somewhere that this kind of issues could be easily resolved by performing a Wipe Cache Partition in recovery mode. Except that this option is not available in my recovery mode. I only get the Wipe data/factory reset option...
So here I am after nearly two weeks and no update for my phone that could correct my problem. Does anyone have an idea? Is my only option to Wipe data/factory reset?
Thanks for reading me.

12 REPLIES 12

JJbgm
Star II
Im using rog 5, just updated to android 12 and the charging is not working with usb C.
What the hell is asus doing,

JJbgm
Star II
jackytkh

https://zentalk.asus.com/en/discussion/comment/209534#Comment_209534

ASUS said the OCP (over current protect) cause the problem, i lost QC charging and Pc connecting function now

use the Calculator, and insert ".19595+=" , and then can see the "log tool", and u can try to make the log when the problem happening


View post
So how you fix it?

jackytkh
Rising Star I
JJbgm

https://zentalk.asus.com/en/discussion/comment/209596#Comment_209596

So how you fix it?


View post
asus ask me to take the phone to service centre to repair my phone