05-06-2024 12:21 PM
The time has come also for my Asus Zenfone 8 to join the dead phones list.
Manufacture date: 04/2021
Purchased: 05/2021 (so out of warranty)
Not rooted or unlocked
While taking a photo the screen just went black and the phone died. There are no any errors.
It is totally unresponsive. Holding the power button (or any combination of volume button + power button) didn't work. It's not getting warm when plugging a charger. Also Windows can't see the device.
Asus Team, do you have any ideas if it's possible to recover my data. The phone died while traveling and I have some photos/videos which I couldn't backup.
My case looks identical with another recent post here:
https://zentalk.asus.com/t5/zenfone-8/zenfone-8-died-suddenly/td-p/428875
05-08-2024 03:23 PM
@kissz9 - you should add your story to the thread I mentioned above.
05-09-2024 03:10 AM
Hello @nvubu,
I copied my message to the thread you mentiond. I think I should remove these comments. How can I do that? I can not find such an action button.
Cheers,
05-09-2024 06:17 AM
I don't think that you can remove them. Lets see which thread the bot falcon replies to asking you for your serial number.
05-09-2024 06:56 AM
Hello @nvubu ,
Falcon had asked me in PM I answered this morning. Anyway, I believe my warranty lasted for 2 years, and it is over now.
05-25-2024 01:22 PM
Did anything get recognized at device manager in windows?