Mattias_ASUSHave you got any logs sent to you? Otherwise I can try collect some during the weekend.
Sorry for the late reply! Must have missed this but thanks for letting me know!
From what I've seen there has been an R&D Investigation regarding this issue with a colleague that no longer works here but I will take it over from now.
To speed up the process I would need some logs, I need anyone of the people with the issue to replicate the issue and log it and then send it to me as a PM.
Please follow the below steps to enable the built-in log tool (Bug reporter).
1. Open “Calculator APP”
2. Enter “.19595+=”
3. Select the Log type according to the type of issue you want to capture. “Sound, call audio, and recording ” will work for this issue.
4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)
upsettingedvinI've sent logs but pls generate yours and send it to the team.
Have you got any logs sent to you? Otherwise I can try collect some during the weekend.