02-11-2023 08:03 AM - last edited on 01-16-2024 01:04 AM by ZenBot
Model Name: ZenFone 8
Frequency of Occurrence: Every time
Since I have updated my Zenfone 8 to Android 13, Android auto does not work for me. The error message sais, I have tó reconnect phone in another slot, or use different cable. I tried this out, but same error message, Android auto can not connect to car. Are there any fixes? Does anyone faced with similar issue?
#Zenfone8
02-15-2023 09:14 AM
Hey @Vapaal
Can you please update all Google-related apps/services from the Google Play store?
Also, can you:
1. Test your phone with another car + another phone with your car to see if this issue only happens on the specific phone/ car.
2. Can you share a screenshot of the error message
3. Share what Android auto, google app versions you have
4. Car model
Thank you!
02-24-2023 02:12 PM
I cannot share the screenshot because it is in Hungarian. It sais it doesn't recognise phone and plug in to another slot or use another cable. I tried with 4 different cables, also the official Asus one, and in all slots in the car, the problem is still the same. I cannot check with other cars due to I do not have friends with a car what supports android auto. Android auto is Version: 8.8.630444-release, was updated 2 weeks ago. All Google related apps are up to date.
The issue is the same, since I updated the phone to 13 I cannot connect my phone to the car.
02-25-2023 09:08 AM
Wireless connection is working, but that is not an option due to in my country infotainment does not support.
08-13-2023 11:25 AM
Hi van you help me , my Asus zhen 8 not worki totally to Android auto, reboots updates cable changes do not help, each time at the conection for permission to transfer data over the cable and then everything dies