3.5 Audio jack causing phone to cut out on calls

[andr72]

I have a Zenfone 8 and have the latest firmware 31.1010.0411.89. However recently when on a call the phone will drop out and restart. Calls don't drop out on a bluetooth headset. I've looked through previous threads and seen no solution to this ongoing issue with the phone.
The phone is perfect in every other way, and part of the reason for getting the phone was because of the 3.5 audio jack.
Thanks

[bobekos1]

Może wina sprzętu w tym porcie, na innym jest to samo?

[clarkhymes]

I have the same issue

[Mattias_ASUS]

I have reported this as a bug, I am waiting for an answer from the R&D team 🙂

[andr72]

Thankyou Mattias. It would be a shame that a simple bug ruins an otherwise perfect phone. The features are next level and build quality is very sound. A big selling point for myself and I'd assume for others is the size and addition of a 3.5mm audio jack.