03-08-2022 09:26 PM
03-29-2022 11:15 PM
03-30-2022 12:11 AM
03-30-2022 12:38 AM
03-30-2022 03:57 PM
jenwit.djSadly, ASUS didn't tell me how to send in my phone. There is a ASUS Repair Center near me, but Karen and other ASUS representatives said they couldn't address my issue unless I sent it to Taiwan. I went to a 3rd party shop and they fixed the issue... A wire came loose that connects to the motor... I'm still surprised that ASUS couldn't or wouldn't address it.https://zentalk.asus.com/en/discussion/comment/207481#Comment_207481
Please tell me how to send my phone to fix in Taiwan ? And how much does the cost that you've sent all process ?
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03-30-2022 04:05 PM
DanishbluntAccording to the MyASUS app, there was an ASUS Repair Center near me... But according to ASUS reps, my phone could only be serviced in Taiwan. I wouldn't have minded if they directed me to a 3rd party repair center that was licensed to fix ASUS products, but... I got my phone fixed elsewhere and learned a lesson when considering a new phone in the future.https://zentalk.asus.com/en/discussion/comment/207481#Comment_207481
ASUS does not have repair centers, they are hiring 3rd party centers to do repairs and RMAs.
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