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Zenfone 8 flip already DEAD.

jenwit_dj
Star II
One day, I was taking a photo with 8 flip. It was freezed and then shut down. So I have tried to press power bottons but nothing. My Phone could not start. I've tried to press soft reset with vol.down and power bottons.. same again couldnot start...Then I press vol.up + power botton....same....could not...
So, I've tried 3 bottons with my fate.....Nothinh happened to my phone.
I've to charge my phone. It's shown only red light blink.
Nothing to do. anything. anymore.
Please help me to get my phone alive.
Thank you so much. I am very appicate if you can solve my phone trouble.
20 REPLIES 20

Nelson_O
Star II
My phone also has an issue (Flip camera mechanism doesn't flip) and while I purchased it within my country (Canada), seems it and it's warranty are zoned to Taiwan. After many calls, online chats, and waiting for emails... the only advice I was given was to talk to the Support center in Taiwan. Unfortunately, I lack the language proficiency to navigate the website or to talk to a service agent. Any advice?

Karen_ASUS
Rising Star II
Hi Nelson_O 
We have sent a direct message to you. Could you check the mail box and reply us your product serial number? Thank you.

Nelson_O
Star II
Sadly, no help or advice except send my unit to Taiwan and pay for shipping and repairs or take it to a third party repair center and pay for repairs.
I'm fine with paying for repairs, I just wish I was paying ASUS for the repairs instead of some guy in a shop... I guess it's their way of saying they don't want my money...

jenwit_dj
Star II
Thanks for your story.

Danishblunt
Hall of Fame I
jenwit.dj

One day, I was taking a photo with 8 flip. It was freezed and then shut down. So I have tried to press power bottons but nothing. My Phone could not start. I've tried to press soft reset with vol.down and power bottons.. same again couldnot start...Then I press vol.up + power botton....same....could not...

So, I've tried 3 bottons with my fate.....Nothinh happened to my phone.

I've to charge my phone. It's shown only red light blink.

Nothing to do. anything. anymore.

Please help me to get my phone alive.

Thank you so much. I am very appicate if you can solve my phone trouble.


Zenfone 8 flip already DEAD.
Interesting, so the Phone is still alive but doesn't boot.