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Zenfone 7 Pro: Widevine L1 downgraded to L3

ZT-989abfab
Star II
Model: Zenfone 7 Pro ZS671KS / ASUS_I002D
Firmware: 29.13.7.47
Not rooted. L3 appears now permanently. Netflix version 7.81.1 build 19 35189
Hi, few days ago I had Widevine L1 in Netflix. Yesterday I realized it's only L3 now after the app had problem starting. I cleared Netflix cache memory and reinstalled it, restarted the phone. Netflix works fine now but it's still on Widevine L3.
I don't know what could have cause it. Weirdly, by accident I also upgraded my modem/router yesterday as well.

14 REPLIES 14

Karekivi
Star II
My ZenFone 7 pro is also at widevine L3
I am at the beta program, is that the cause still? 30.40.30.60 and latest netflix

CVonC
Rising Star II
According to XDA, it's a bug with the SoC that affects certain units. You need to send it back to Asus to fix. It's basically a recall.

https://www.xda-developers.com/rog-phone-3-zenfone-7-issues-hd-playback-netflix/amp/

rimsv77
Rising Star II
I'm looking at it now and I also have an L3. I wonder if anyone from Asus can help to convert to L1. My set 30.40.30.60 never root

Tagion
Rising Star II
It's fixed now in latest A10 update

rimsv77
Rising Star II
I love it is tuned in Android 10. I look forward to tuning in A11 ...