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Zenfone 7 Hardbrick

thefernanbri
Star I
Anyone know how to solve hardbrick?
The cell phone doesn't turn on anymore (happened after the cell phone system freezes)
It does not turn on the screen, nor the battery charging led. (happened to connect at the beginning of the problem, when I tried to put it to load).
It had been a while since the system froze and turned off the screen for no apparent reason (using simple applications like WhatsApp Spotify and Facebook).
To go back I always had to press the power + volume button - for 15 to 20 seconds to reset the phone.
It turns out that the last time the cell phone did not turn on again, when connected to the PC via USB it appears as an unknown USB device.

1 REPLY 1

Irene2_ASUS
Zen Master I
Hi @thefernanbri,
Sorry to hear that. If your device is unresponsive your best bet is to contact a local ASUS service center and have them take a look at it.