cancel
Showing results for 
Search instead for 
Did you mean: 

Wi-Fi keeps disabling itself ?

lekanhaji
Star I

Hey All, I'm having a strange issue with my ZenFone7 ... quite consistently,.. the Wi-Fi will just turn itself OFF. Nothing seems broken,. I can easily go in and tap the slider to turn Wi-Fi ON again.. but intermittently it will just slide to "OFF" again (for seemingly no reason).

I don't recall it doing this on my old Apple Extreme Wi-Fi Router.. however I noticed it start to happen when I got my new Google Wi-Fi Router (Wi-Fi 6.. where the old Apple Router was only Wi-Fi 5).. not sure if that matters.

I've done all my System Updates,. and looked around in all the Wi-Fi and Power Savings settings.. but I just don't see anything that clues me into why this is happening ?

2 REPLIES 2

Roystoys
Zen Master III

Have you tried restarting the phone?

keren_ASUS
Moderator
Moderator

Hi @lekanhaji 

 

Can you please try the following steps on this FAQ:

https://www.asus.com/support/faq/1006657

 

From steps 4-7. Thank you!