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Why my camera unable to open?

Please tell us some basic information before asking for help:
Model Name: Zenfone 7
Firmware Version: WW-31.0210.0210.292
Rooted or not: Not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app): Stock Camera
Why my stock camare unable to open? Wrote: "Camera not ready, Please try again later"
many steps followed : clear cache. force stop, restore, hard reset, reboot. All same.
Third party apps such as whatapp can, but the camera turn upside down. refer photo.
Others : Gyro test pass :
Ecompass Test ; Pass
Gsencor test : Pass
whatsapp-image-2022-10-14-at-2-09-26-pm.jpeg
whatsapp-image-2022-10-14-at-2-09-25-pm.jpeg
whatsapp-image-2022-10-14-at-2-07-44-pm.jpeg
whatsapp-image-2022-10-13-at-6-37-41-pm.jpeg
whatsapp-image-2022-10-13-at-13-57-00.jpg
whatsapp-image-2022-10-13-at-13-57-09.jpg

4 REPLIES 4

keren_ASUS
Moderator
Moderator
Hi @Effie Shahrizal 
Has this issue been resolved with the latest update?

itaipeter
Star II
I have same problems. Factory reset didnt help.

Ryusei
Star I
Same problems, did everything, including factory reset and didn't help

ASUS_Bot
Rising Star II
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