Please tell us some basic information before asking for help:
Model Name: ZenFone 7 Pro
Firmware Version: 29.14.53.23
Rooted or not: No
Frequency of Occurrence: Almost always
APP Name & APP Version (If your issue relates to the app): Any camera app
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What:
Camera motor doesn't seem to work when used in camera mode, it opens a little bit (not always the same angle however) and then I get the notification (see title).
However, the camera calibration functions properly and the camera calibration test flip functions properly, so the hardware side seems to be fine.
More info:
Calibrating the camera does thigs - sometimes it allows the camera to flip fully once, but i get the error again once it closes and then it doesn't want to move again
Camera retracts sucessfully every time, manually, when screen is locked, when camera app is closed etc.
Flipping the camera using controls in the camera app doesn't work
Motion tracking tries its best but the motor doesn't want to rotate properly
In panorama mode, the camera motor flips ~45 degrees back and forth, which results in a broken panorama picture. It moves much more than when i try to flip into selfie mode however.
When doing the flip previews in camera calibration menu, it works perfectly, no weird noises, no weird movements, it opens and retracts perfectly every time.
The phone is only days old, perfectly fine and undamaged.
What i tried:
turning the phone on and off
tried it with and without a phone case
tried cleaning the mechanism with a can of compressed air, though i have my doubts that this did anything at all
tried different camera apps, even your hidden front camera tester tool, which also failed with the same message
