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Not getting reminders notifications since updating to A11

Roystoys
Zen Master III
Please tell us some basic information before asking for help:
Model Name: ZenFone 7
Firmware Version: 30.41.69.51
Rooted or not: not rooted
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): Callander
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Since updating to A11 I don't get notified either by sound or visually, for reminders I set in the calendar. I seem to still get them if I set a task but not for reminders. I have checked all settings I think but may have missed something obvious HELP PLEASE!
PS I am/ was going to trade up to the ZenFone 8 as soon as it's available but I really need to know if this is going to happen on the zen 8 as well,so is it an Asus A11 bug or just a zen 7 bug
1 ACCEPTED SOLUTION

Accepted Solutions

Roystoys
Zen Master III
Ok thanks to Skipwoof I have discovered that uninstalling the calendar app updates fixes the problem but unfortunately updating it again just beings the bug back .
He also pointed out that it isn't a problem on other A11 phones like Nokia so not sure what is actually going on. It's a pity because I like to keep all apps updated but I really like getting notifications for reminders so I guess I will just have to live with it unupdated .
Special thanks to Skipwoof

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12 REPLIES 12

Roystoys
Zen Master III
No it's not actually,I am getting notifications from All three of my email accounts and infact all others , except for notifications from my calendar regarding reminders I set. So getting that out of the way and getting back to my problem does anyone know how to enable the reminder notifications again or what setting I should tweek. Or has this just been changed on A11 Compared to A10 which is fine but I really just need to know
Any helpful response gratefully accepted
fear_dot_com_2000

This is a duplicate post if this discussion:

https://zentalk.asus.com/en/discussion/47264/a11-major-problems-with-gmail-notifications#latest


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Anders_ASUS
Hall of Fame III
Roystoys

No it's not actually,I am getting notifications from All three of my email accounts and infact all others , except for notifications from my calendar regarding reminders I set. So getting that out of the way and getting back to my problem does anyone know how to enable the reminder notifications again or what setting I should tweek. Or has this just been changed on A11 Compared to A10 which is fine but I really just need to know

Any helpful response gratefully accepted

https://zentalk.asus.com/en/discussion/comment/165460#Comment_165460


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What does it say when you long-press your calendar app then press app info -> notifications?
Have you also checked all the settings inside your calendar app?

Roystoys
Zen Master III
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/165511#Comment_165511

What does it say when you long-press your calendar app then press app info -> notifications?

Have you also checked all the settings inside your calendar app?


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Ok when I long tap the calendar app I see 3 notifications per day permissions,calander, location, phone plus some irrelevant stuff . What I don't understand is why I don't get notifications for reminders anymore but I do for tasks and goals