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Looking for a non-ASUS repair center for Zenfone 7 in Canada or USA.

shokabeln
Star I

Hi all, I have a Zenfone 7 whose camera is not responsive to the motor. I dropped the camera, and as a result, the flip camera just hangs in its slot but does not respond to commands when I use the camera app. I've been to ASUS Canada and ASUS Hong Kong (apparently my phone's serial number means it could only get repaired in H.K.) however the ASUS official "support" is just a total nightmare. I am in Canada but willing to ship out to the USA. Recommendations?

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@shokabeln 
Unfortunately, the mobile phone does not have international warranty and is covered by the local warranty of the purchase location. Some phones may not be globally available, and not all phones can be serviced at the repair center. If you have further questions, it is recommended to inquire with the local customer service at your location.
The following is the contact information: https://www.asus.com/support/CallUs# 
Sorry for any inconvenience it may be caused.