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Android 13

martin_stavinoh
Rising Star II
Hi mods,
I'd like to kindly ask you if there is any chance of our device getting Android 13?? I'm aware of the situation that ASUS never promised such long SW support but when I see other manufacturers doing that I think it would be worth considering that. Devices like OnePlus 8 or Samsung Galaxy S20 are/will be getting Android 13 and they're aprox. 6 months older than ZF7. On our market the price of ZF7 wasn't lower than the price of these 2 competitors.
The thing is that there are not that many other devices without notch/punch hole or whatever is it called and tbh I still like my ZF7 (even though it's missing VoLTE and has other issues). I was using the battery management features you included in the system and because of that my battery life is still decent and I can imagine using my device for another 2 years and that means a lot as previously I used to switch my device once a year or once in two years at maximum.
I don't want to throw my money away buying another device if this one is perfectly fine and other manufacturers are providing SW support for similar devices (date of hitting the market, selling price, tier). Resale value of ASUS phones here is rubbish, I'd easily get at least twice as much for S20 or OP8 here and I'd be much more future proofed with these devices as community is also much bigger there. At XDA there are basically no up to date custom ROMs and even if there were I wouldn't be able to fully use the device because of SafetyNet check.
If there is no Android 13 or regular security patches/updates for the next 2 years I definitely won't buy ASUS phone again.
16 REPLIES 16

ktw
Rising Star II
mickey10021

https://zentalk.asus.com/en/discussion/comment/237564#Comment_237564

5Z was the most successful at the time. (Despite Poco F1 also announced later and took some users from us) The beta testing also great so they did extended a bit more. To this day 5z users are still active with active custom rom

I wonder what ZF8 will gonna be despite it's success but with some hardware issues. We have to wait and see.


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Yeah, 5z was a really solid phone and received very positive reviews in Taiwan 😺. I was just surprised about its extended security patch because, based on the customer service, ver 110 in 2020/11 would be the last update; then I found that they released another ver 123 earlier last year.
I suspect that ZF8 would be the same as before, with 2 major OS updates and a bit over 2 years of security updates -- ASUS is probably dying to get over with the ZF8 and probably the ZF7 series (🤔) because there have just been quite a lot of reports on hardware/firmware issues, up to a point where they are damaging the positive reputation that ASUS has built up with the 5z & 6 (at least in Taiwan).

Roystoys
Zen Master III
ktw

I loved my ZF7 Pro for its flip camera mechanism and full-screen (no notch/hole punch) experience too. But I also had to move to Pixel 6 Pro earlier this year due to the lack of VoLTE support after T-mobile shut down its 3G network in the states, which really sucks 😒. If that didn't happen, I might stick to my ZF7 Pro for another year or two.

I hate to tell you, it's unlikely that ZF7 will receive another OS update. ASUS is a large company in its PC/laptop department, but it's small in its phone department and as a player in the phone market -- think of it as one of the small phone manufacturers like MEIZU or sth -- it's lacking the available resources to maintain its phone products. These small phone manufacturers, at their best, would provide 2 years of OS & security updates, and you most likely won't see anything from them beyond that.

Historically speaking, ASUS has only offered 2 OS updates and a bit more than 2 years of security updates after the phone's release for most of its products. For your reference on a few selections of the previous products from the Zenfone lineup (in comparison to Zenfone 7):

  • Zenfone 3 - released in 2016/5 in Android 6, the latest available OS update to Android 8; final security patch in 2018/9.
  • Zenfone 4 - released in 2017/8 in Android 7, the latest available OS update to Android 9; final security patch in 2019/12.
  • Zenfone 5z - released in 2018/2 in Android 8, the latest available OS update to Android 10; (surprisingly) final security patch in 2021/3.
  • Zenfone 6 - released in 2019/5 in Android 9, the latest available OS update to Android 11; final security patch in 2021/8.
  • Zenfone 7 - released in 2020/8 in Android 10, (current) the latest available OS update to Android 12; (current) latest security patch in 2022/11.

The ROG phone series is in about the same situation in terms of OS/security updates. Although I hope that ASUS can prove me wrong with the ZF7 series this time, chances are the next OS update on this phone won't happen.

If you don't care about security patches or the number of OS updates, ASUS phones are actually ok to buy. However, if OS and security updates are one of your primary/major concerns, you would probably want to switch to other larger phone companies like Samsung, OnePlus, OPPO, Google, etc. until ASUS promises a longer update schedule for its products 😔.


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Have you got the November security patch I am still on September??

ktw
Rising Star II

Roystoys

https://zentalk.asus.com/en/discussion/comment/237564#Comment_237564

Have you got the November security patch I am still on September??


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To answer your question, no -- For any updates, you can check their BIOS & Firmware page (https://www.asus.com/mobile/phones/all-series/zenfone-7/helpdesk_bios/), or you should ask someone else -- I hated the UI/UX design on Android 12, so I decided to stay on Android 11 .174 and not receive updates ever since. And I've switched to another phone as my daily driver for quite a while so I can care less about ZF7 updates at this point 🤷‍:male_sign:.
Why do you even bother nagging about the security patches on ZF7 when you've already switched to the new iPhone 14 PM though? This is something I've found quite strange. Does it help you to complain about ASUS not giving security updates that it never promises to in other posts or something? I knew security update was never a thing with ASUS phones from the beginning and your previous research on ASUS' support was obviously wrong.

Roystoys
Zen Master III
ktw

https://zentalk.asus.com/en/discussion/comment/240898#Comment_240898

To answer your question, no -- For any updates, you can check their BIOS & Firmware page (https://www.asus.com/mobile/phones/all-series/zenfone-7/helpdesk_bios/), or you should ask someone else -- I hated the UI/UX design on Android 12, so I decided to stay on Android 11 .174 and not receive updates ever since. And I've switched to another phone as my daily driver for quite a while so I can care less about ZF7 updates at this point 🤷‍:male_sign:.

Why do you even bother nagging about the security patches on ZF7 when you've already switched to the new iPhone 14 PM though? This is something I've found quite strange. Does it help you to complain about ASUS not giving security updates that it never promises to in other posts or something? I knew security update was never a thing with ASUS phones from the beginning and your previous research on ASUS' support was obviously wrong.


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Get a life moron it's just a question your the one that posted the Z 7 is on the November patch :question_mark:

ktw
Rising Star II
Roystoys

https://zentalk.asus.com/en/discussion/comment/240937#Comment_240937

Get a life moron it's just a question your the one that posted the Z 7 is on the November patch :question_mark:


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Wow dude, no need to go offensive, ok? smh 🤷‍:male_sign:. You pinged me for an answer, and I was simply telling the truth that you should check the BIOS & Firmware page on ASUS' website. That's the easiest way for anyone to find out about the latest update. If it's not posted there, no one would have an update.
Looks like you misunderstood what the time November is referring to. When it comes to ASUS' security updates (specifically on the old phones), there's a difference between WHEN vs WHAT the security update is. It's referring to the release time of the update/patch, not the corresponding security patch. The latest update in November was for the September security patch, that's all.