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A11 major problems with Gmail notifications

fear_dot_com_20
Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
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In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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After updating to A11 I started to see major issues with the battery optimizations, mostly on Gmail app, but once I started to investigate I see it overall. Email notification come with hours , if not tens of hours delay , which was not the case on A10. I noticed that even whether app is not updating in timely fashion.
It looks like phone goes to hibernate and not resumes for notification only once in a couple of hours if not more. Strangely but whatsapp is working fine. I have disabled all battery optimizations and I saw some improvements but not that good as in A10. Yesterday for instance, I lost a couple of important emails since they Gmail App only synchronized once in 10 hours....which is unacceptable.
Factory reset does not help since I have done it at least 7 times due to various issues since A11 update a week ago...

Please help!!!! I don't know what else to look for!
130 REPLIES 130

Roystoys
Zen Master III
fear_dot_com_2000

I am not saying that google does not produce errors. I've seen a lot of shitty code from google also...but this started to happen on A11. And I had this from the day 1 of A11...well I noticed it in the second day when I got a lot of emails.(some from the previously day). I did not took this into consideration until I started to notice more and more issues with apps not giving me notifications...I searched through the google topics as well and I even commented on google store for those apps.

I DO NOT THINK THIS IS A GOOGLE ISSUE.... If I stop all he battery optimizations every thing works pretty normally. ( I do not get weather updates every evening from google app, but this is not an issue) and most if times notifications are coming. Once I start any battery optimization (like for instance optiflex , or hibernate apps) hell breaks loose. And in my opinion this is not an google issue.

More than this is not only google. Instagram fails to send notifications as well (for the not seen posts). Weather app from Asus does not update the temperature on screen unless I enter the app. Last saturday I did not get notifications from telegram app. News sometimes show sometimes not notifications. Calendar not working only for reminders...should I watch any app? I am sure all of them fail to send notifications unless I am entering the app when battery optimization is on...I think all I have described has nothing to do with google. I think there is somewhere in between android 11 code and asus optimizations...


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For what it's worth I don't believe it's a Google bug either,if it is why have my notifications for reminders started working again without a Google update


fear_dot_com_20
Rising Star II
I would like to apologize for my previous post. Google made an update for calendar app and now I am getting back the notifications for reminders. I still think the problem is split between google and asus since I still have battery optimizations off.(all of them) and still I said if I enable them for some apps I do not get notifications ... I will wait for the next gmail update and then I will enable again all the optimizations and see what else is still mot working....

Roystoys
Zen Master III
fear_dot_com_2000

I would like to apologize for my previous post. Google made an update for calendar app and now I am getting back the notifications for reminders. I still think the problem is split between google and asus since I still have battery optimizations off.(all of them) and still I said if I enable them for some apps I do not get notifications ... I will wait for the next gmail update and then I will enable again all the optimizations and see what else is still mot working....


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Are you sure,my calendar app,s last update was on the 12/5/21 but my notifications for reminders only started working on the 22/5/21 or maybe the day before but no earlier than that. I had been checking it daily so I don't know what fixed it but it wasn't the 12/5/21 update . I don't think you need to apologize for your post something is not quite right here.
PS the only other thing I can think of is that Google are not actually updating the date of the last update in the app . I did uninstall the updates after you or someone else said that uninstalling the calendar updates works so maybe when I updated it again it fixed the bug but just didn't change the date for the last official update. Man who knows this stuff is doing my head in

Roystoys
Zen Master III
My wife's Nokia g 10 just got an update for the calendar app but it still reads ,, last update 12/5/21 so I think your right, Google have fixed it

Anders_ASUS
Hall of Fame III
After continued talk with our devs, they're no longer 100% sure it's only google issue so I've asked @fear_dot_com_2000 and @Stematique to test the latest Gmail version, 2021.05.02.373487627.Release and provide more details and logs if the new version doesn't solve their issue