11-18-2019 03:44 PM
12-27-2019 03:56 PM
12-28-2019 06:34 AM
LP_ASUSNo, we can't. It says that this update is to upgrade from Android 9 to 10 only. Since this problem happens on Android 10, we can't update it.Do you mean you haven't received the latest FOTA? Can you manually download the file and install it from here?
https://www.asus.com/Phone/ZenFone-6-ZS630KL/HelpDesk_Download/
You're looking for 1911.110 WW. A guide on how to complete the installation is here. https://www.asus.com/us/support/FAQ/1009748/
Once you install 1911.110, is your clock updating correctly?
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12-28-2019 05:48 PM
12-30-2019 10:34 AM
LP_ASUSThe manual update solved the issue, thanks!Do you mean you haven't received the latest FOTA? Can you manually download the file and install it from here?
https://www.asus.com/Phone/ZenFone-6-ZS630KL/HelpDesk_Download/
You're looking for 1911.110 WW. A guide on how to complete the installation is here. https://www.asus.com/us/support/FAQ/1009748/
Once you install 1911.110, is your clock updating correctly?
View post
12-30-2019 10:43 AM
neemiasvfThat means if you want to upgrade from Android 9 to 10, you need to be on 1909.194. If you are already on Android 10, you can ignore that line. This is a sequential Android 10 update for all users already on Android 10.https://zentalk.asus.com/en/discussion/comment/36815#Comment_36815
No, we can't. It says that this update is to upgrade from Android 9 to 10 only. Since this problem happens on Android 10, we can't update it.
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