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Wide angle missing

ranathpodem
Star III
Please tell us some basic information before asking for help:
Model Name: 6z
Firmware Version: latest
Rooted or not: not
Frequency of Occurrence: from past 2 days
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I don't what happened from last 1 week when I switch to wide angle it freezes, it thought it will set after a restart but from last 2 days the wide angle option got
screenshot-20210506-113617826.jpg
screenshot-20210506-113607311.jpg
Missing. It's feel like ERROR = ASUS. And it is in 4:3 12MP Mode.
1 REPLY 1

ARP_ASUS
Community Legend II
Hi ranathpodem,
Please try the below:
Clear cache and data of Camera App (Check for Camera Photos below this step)
Safe Mode - Go to Calculator=>type " .12345+=" you will be entered to SMMI_TEST
Factory reset your phone