Update not appear?!

[ptsena]

Do you know if all smartphones have been updated? I have a familiar that is still on android 9, and does not appear to update in settings

[alexalbert03]

On the same page here. Update not yet received.

[LP_ASUS]

You can find the worldwide firmware download here. https://www.asus.com/us/Phone/ZenFone-6-ZS630KL/HelpDesk_Download/
If you are not on WW firmware, please go to your regional ASUS Support page for the correct download.