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Strange noise on recorded videos

gabvigno
Star I
Good morning, in every video shot with Zenfone 6 (latest update WW-17.1810.1911.110) , it is present a strange noise (like tapping on the microphone). I'm attaching a small video which shows the problem (Zenfone was steady during this recording).
Since this is not the first problem (see the other discussion "Headphone Audio Static?") i'm starting to think that my unit is defective.

14 REPLIES 14

gabvigno
Star I
Any feedback from moderators?

gabvigno
Star I
May we know if it is software or hardware related issue?

LP_ASUS
Community Legend I
I can see what the software team thinks about that video.

LP_ASUS
Community Legend I
Can you test your microphone for me?
1) Go to the calculator app.
2) Type .12345+=
3) In the test menu, select "Single Test"
4) Scroll down the test list to "BoardMic" and "BoardMic2 Test". Please run both of those to make sure your mic is working properly.

gabvigno
Star I
Boardmic is OK but in the Boardmic2 test my voice is cut after 1 second.