Strange noise on recorded videos
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01-22-2020 09:54 PM
Good morning, in every video shot with Zenfone 6 (latest update WW-17.1810.1911.110) , it is present a strange noise (like tapping on the microphone). I'm attaching a small video which shows the problem (Zenfone was steady during this recording).
Since this is not the first problem (see the other discussion "Headphone Audio Static?") i'm starting to think that my unit is defective.
Since this is not the first problem (see the other discussion "Headphone Audio Static?") i'm starting to think that my unit is defective.
14 REPLIES 14
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01-28-2020 09:12 PM
Any feedback from moderators?
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02-08-2020 09:20 PM
May we know if it is software or hardware related issue?

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02-12-2020 09:21 AM
I can see what the software team thinks about that video.

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02-13-2020 09:08 AM
Can you test your microphone for me?
1) Go to the calculator app.
2) Type .12345+=
3) In the test menu, select "Single Test"
4) Scroll down the test list to "BoardMic" and "BoardMic2 Test". Please run both of those to make sure your mic is working properly.
1) Go to the calculator app.
2) Type .12345+=
3) In the test menu, select "Single Test"
4) Scroll down the test list to "BoardMic" and "BoardMic2 Test". Please run both of those to make sure your mic is working properly.
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02-13-2020 09:23 AM
Boardmic is OK but in the Boardmic2 test my voice is cut after 1 second.
