This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

Problem with Google pay

Kolorowezworki
Rising Star II
Hi,
Play Store setting says that my device is certified, but Google pay alerts there is root access or no certification. What's up? My sw version is the latest .119
22 REPLIES 22

jimo1921
Rising Star I
Unfortunately without success.
Any other option?

kikoly
Hall of Fame II
jimo1921

Unfortunately without success.

Any other option?


View post

1. Confirm the software version (the latest version is 17.1810.2001.119), long press Google pay icon-> version information (the latest version is 2.104.286073543)

2. Confirm that the default payment is Google Pay "Settings-> Apps & Notifications-> Special App Access-> Tap & Pay-> Default Payment App-> Google Pay"

3. Exclude SmartLock 
"Settings-> Security and Lock Screen-> Smart Lock" 
-Turn off "Human Sensing" 
-Remove all "trusted locations"

4. Exclude screen timeout "Settings-> Display-> Sleep-> Never"

5. Confirmation of passing Google Safetynet test Download and execute "SafetyNet Test" from Google play

6. If you still can't sense after confirming through the above steps, please mark the moderator recording log to confirm your problem.
@LP_ASUS ,@Anders_ASUS

jimo1921
Rising Star I
Which log do You mean?
Movie/Recording screen/screenshots with response for Your first 5 points? Or what?

Ad1 - Yeap - I confirm that.
1D4BDQGLUJJD.jpg
UD5A4BKTE29L.jpg
Ad2 - confirm
FKS6DDH75KEC.jpg

Ad3 - never used smart lock.
Ad4 - screen is on when I've turn manually NFC and try to pay.
Ad4 - passed
6N72ED10DY89.jpg
Play protect:
R8J0Y7IHAPV5.jpg

In parallel I've ask Google team/support for this trouble, still waiting for response.

@LP_ASUS , @Anders_ASUS

What is more, look at this topic (start at #104)
(Shit happens, I can't pase links...)
7LP0MF3BBTPN.jpg
But I can paste capture 😄
0HS8ZAO16YLQ.jpg
Or little bit easier to paste:
067LXO1LJ452.jpg

There is another user zs630kl with similar bug.

Rgds
Michał



mosiu24
Star I
Hi,
I have the same bug. I did everything above and also restored the device to factory settings.
Unfortunately, after starting the device, the initial configuration, I can't now assign the card to the device. Information about the root or certificate.
Forgive me for not having screenshots. I'm just installing the previous version of the system.

kikoly
Hall of Fame II
jimo1921

Which log do You mean?

Movie/Recording screen/screenshots with response for Your first 5 points? Or what?

Ad1 - Yeap - I confirm that.

1D4BDQGLUJJD.jpg

UD5A4BKTE29L.jpg

Ad2 - confirm

FKS6DDH75KEC.jpg

Ad3 - never used smart lock.

Ad4 - screen is on when I've turn manually NFC and try to pay.

Ad4 - passed

6N72ED10DY89.jpg

Play protect:

R8J0Y7IHAPV5.jpg

In parallel I've ask Google team/support for this trouble, still waiting for response.

@LP_ASUS , @Anders_ASUS

What is more, look at this topic (start at #104)

(Shit happens, I can't pase links...)

7LP0MF3BBTPN.jpg

But I can paste capture 😄

0HS8ZAO16YLQ.jpg

Or little bit easier to paste:

067LXO1LJ452.jpg

There is another user zs630kl with similar bug.

Rgds

Michał


View post
Log recording must be sent to you by the moderator. Please wait for the moderator to assist in processing.