Showing results for 
Search instead for 
Did you mean: 

Phone restart and screen goes Black on call

Star I
Please tell us some basic information before asking for help:
Model Name: Rog 3
Firmware Version:
Rooted or not: Not
Frequency of Occurrence: everytime i get incoming call
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I just hold the power button untill phone restart

Star III

update your device , or rollback to any previous system update where the phone was stable, for me in my zenfone 6 this issue was there in oct 2019 android 9 update, after i updated the device to android 10 december version it was gone

Community Manager
Community Manager
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.