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Phone rebooted then died

hewer
Star II
Please tell us some basic information before asking for help:
Model Name: ZenFone 6
Firmware Version: Android 11
Rooted or not: No
Frequency of Occurrence: Once
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Today, my Zenfone 6 rebooted all of a sudden, then after a while all I got was a black screen. It had about an 80% charge the last time I checked, but just in case I charged it for an hour before attempting to turn it on again. Still nothing. I contacted Asus Support through chat and got quoted $85 (USD) for just the diagnostic (not including repair) since I bought this phone back in Oct 2019 and it is out of warranty. I suspect this might be a motherboard issue. Anyone know how much it would cost (in USD) to get this repaired through Asus?
5 REPLIES 5

pavelvarga24
Star III
I am lucky to have 2 years of warranty (by law where I live). I am sorry for all of you who have only 1 year of warranty, this sucks that this phone is prone to dying out of a sudden