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Performance issues in Asus zenfone 6 after upgrading to android 10

gannu_akhil
Star II
Even though the features in android 10 are exciting, there are many performance issues after upgrading to android 10 in Asus 6Z.
Some of the most irritating things I found after upgrading to android 10 are,
1) Fingerprint unlock got slower: Fingerprint unlock takes a long time for the display to unlock. Earlier in Android 9 pie, it was very fast to unlock the display. But now, it takes more than a second(sometimes even more) to unlock and after unlocking the display, unlock animation(transition from lock screen wallpaper to home screen wallpaper) doesn't look fine and we can experience a lag.
2) Too many lags: After the update, I experienced a lot of lags in switching between the recent apps and for general use as well.
3) Battery draining fastly: The most depressing problem I faced is fast draining of the battery after upgrading to the Android 10. Earlier, I had to just charge the phone once in two days, but now I had to charge the battery everyday.
I hope all these bugs get fixed as soon as possible by upcoming updates. Due to these bugs, I am starting to hate my decision of opting for Asus rather than Oneplus.
107 REPLIES 107

prashanth
Rising Star II
lucian.ungurean

Yes, sure, but I am too new on the forum ... so don't have the "message" button ....


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Tomorrow is a working day so they'll probably contact you directly

Akshay42
Star II
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Hi Team,
I am also facing slowness while using Phone.
Sometimes asus launcher also crashes and I cannot even go to Home screen.
Most notable lag is when I opened Amazon app and tried going to Home screen, the screen was not responding to touches and asus launcher crashed after that.
Please tell me in case any further information is needed from Phone.
MQJTA17P0ZM3.png

Altair
Star I
Hi,
It's been some month since my Z6 started crashing for nothing.
At first it was the camera, when i took a shot the phone crash and return on home page, without saving the picture.
Now it's muuuch worse, sometimes i just want to break it, it's so frustrating.
Im on Youtube it's crashes, on google it crashes, even when im searching for an app it's crash.
It's sometimes unusable, like a cheap phone from Bangood with 512mb ram!
It's taking years just to unlock the phone. (sorry if my english is bad)

prashanth
Rising Star II
Altair

Hi,

It's been some month since my Z6 started crashing for nothing.

At first it was the camera, when i took a shot the phone crash and return on home page, without saving the picture.

Now it's muuuch worse, sometimes i just want to break it, it's so frustrating.

Im on Youtube it's crashes, on google it crashes, even when im searching for an app it's crash.

It's sometimes unusable, like a cheap phone from Bangood with 512mb ram!

It's taking years just to unlock the phone. (sorry if my english is bad)


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For temporary use,restart phone once a week and u'll be fine but the developers are looking into root cause so wee need to wait....until then only option is restart

_jis_
Zen Master III
Altair

Hi,

It's been some month since my Z6 started crashing for nothing.

At first it was the camera, when i took a shot the phone crash and return on home page, without saving the picture.

Now it's muuuch worse, sometimes i just want to break it, it's so frustrating.

Im on Youtube it's crashes, on google it crashes, even when im searching for an app it's crash.

It's sometimes unusable, like a cheap phone from Bangood with 512mb ram!

It's taking years just to unlock the phone. (sorry if my english is bad)


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To me these symptoms looks like a dying motherboard.
Do a factory reset, if it doesn't rectified after that, then send phone to service is the only option.
PS: Of course, it would help if you mentioned your firmware version and when it started, write down what preceded it. What did you do the last time your phone was working normally?