Issue with cellular network data connection lost
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10-06-2019 01:54 PM
Dear ASUS, I've found a problem which happens when my Zenfone 6 leaves Wi-Fi area. It lost possibility to use cellular network data connection (same time voice calls work fine).
The only ways to solve the problem is not to reboot a device or enter/exit an airplane mode BUT to remove SIM card via working phone and put it back OR to change network type to 2G/3G and back to 2G/3G/4G
Zenfone 6 Edition 30, WW_16.1220.1909.193_0, Vodafone (HU)
Any ideas why it happens and how to solve it without service center? Thank you in advance...
The only ways to solve the problem is not to reboot a device or enter/exit an airplane mode BUT to remove SIM card via working phone and put it back OR to change network type to 2G/3G and back to 2G/3G/4G
Zenfone 6 Edition 30, WW_16.1220.1909.193_0, Vodafone (HU)
Any ideas why it happens and how to solve it without service center? Thank you in advance...
5 REPLIES 5
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10-08-2019 11:57 AM
Case closed. They fixed network settings. Thank you for cooperation, Anders!

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