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Framedrops and heating

prashanth
Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Im on jan patch,.127update
I haven't gamed in the past month but recently i installed games and it is unusually getting hot in less than 15min of gaming and fps in cod is around 45....which is bad,
Is it just me or anybody else facing the issue
Im attaching the video for reference






9 REPLIES 9

victor010
Zen Master III
Hi, we'd request you follow the below steps:
Factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/
After that, install CODM from Playstore and re-share the same video with graphics setting you are using, so that we can understand the issue better.

prashanth
Rising Star II
victor0_ASUS

Hi, we'd request you follow the below steps:

  1. Factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/
  2. After that, install CODM from Playstore and re-share the same video with graphics setting you are using, so that we can understand the issue better.

View post
I'll try,i have observed some ui stutters toobut I'll comment more after resetting the phone

ramdanrivanto
Rising Star II
Just advice, if you play games please avoid play while charging, never play games in hot environment, use cooler if you have one.





prashanth
Rising Star II
victor0_ASUS

Hi, we'd request you follow the below steps:

  1. Factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/
  2. After that, install CODM from Playstore and re-share the same video with graphics setting you are using, so that we can understand the issue better.

View post
I did a complete reset,have not used backup to automatically install an app. Installed every single app seperately.
Today i had the time so i installed asphalt to check how the phn is doing but its the same .,see the video and the fps...even if you dont see the number you can clearly see the frame drops