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FLIP camera shaky problem

Star I
Hello everyone, 
Recently my FLIP camera started to be shaky. If I touch on the top of camera when closed, it shake up and down on the left side (where not motor). This make the camera do a strong "KNOCK / KLACK" sound when start to FLIP. Especially on some inclination angles. I'd like to know if it's normal for camera or I have to contact support center. Anyone have the same shaky and sound when flip?

Thank you!


Hall of Fame III
Does the camera retract function help anything? It's hard for me to know what you consider a "strong" know klack sound. It does make a sound when fully retracted but maybe your sounds differently from how it is supposed to sound. 
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