FLIP camera shaky problem

[danjib]

Hello everyone, 
Recently my FLIP camera started to be shaky. If I touch on the top of camera when closed, it shake up and down on the left side (where not motor). This make the camera do a strong "KNOCK / KLACK" sound when start to FLIP. Especially on some inclination angles. I'd like to know if it's normal for camera or I have to contact support center. Anyone have the same shaky and sound when flip?

Thank you!

@Anders_ASUS

[Anders_ASUS]

Does the camera retract function help anything? It's hard for me to know what you consider a "strong" know klack sound. It does make a sound when fully retracted but maybe your sounds differently from how it is supposed to sound. 
You can always get in touch with our support via these channels

https://www.asus.com/support/CallUs/

https://www.asus.com/support/Product/ContactUs/Services/questionform/?lang=en