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Fingerprint sensor is not working after Android 10 upgrade

Ishan
Star III
CU6DW1M5Z46Y.jpg
After upgrading to android 10, strangely fingerprint sensor stopped working and in the settings as well everything related to "fingerprint" keyword is missing!
12 REPLIES 12

Not applicable
Ishan

CU6DW1M5Z46Y.jpg

After upgrading to android 10, strangely fingerprint sensor stopped working and in the settings as well everything related to "fingerprint" keyword is missing!


Fingerprint sensor is not working after Android 10 upgrade
Ishan

CU6DW1M5Z46Y.jpg

After upgrading to android 10, strangely fingerprint sensor stopped working and in the settings as well everything related to "fingerprint" keyword is missing!


Fingerprint sensor is not working after Android 10 upgrade
Sorry to hear about your problem. Mine's not as snappy as it was on Pie but it works. Hope it gets patched in the coming updates

Junior_ROG
Star I
Same as me can someone fix this ? My rog phone 2 not get fingerprint too
A3KUYHTKURW4.jpg

LP_ASUS
Community Legend I
Junior ROG

Same as me can someone fix this ? My rog phone 2 not get fingerprint too

A3KUYHTKURW4.jpg


View post
In the future, please try and use the ROG Phone II section of the forum. You're more likely to get help there. 😉
https://zentalk.asus.com/en/categories/rog-phone2
If you just updated to Android 10 on your phone, I recommend erasing your stored fingerprints and relogging your fingerprint data from scratch. That method eliminated this issue for ZenFone 6 when the Android 10 patch dropped.
Closing thread.