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Fast charging issue after .137 update

Monark
Zen Master I

‎03-14-2020 02:57 AM - last edited on ‎01-16-2024 01:34 AM by Community Manager

For the first time i also having problems in fast charge it is cutting off automatically but when i switch off the charger again and switch on for some time it is charging fast but again it is cutting off automatically and goes to normal charge also the phone is getting hot is the cut off is due to heat or due to update@Anders_ASUS @LP_ASUS
3 REPLIES 3

Anders_ASUS
Hall of Fame III

‎03-17-2020 06:20 AM

Ok, I will PM you with our log tool and instructions
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Monark
Zen Master I

‎03-17-2020 07:16 AM

It happens sometimes when the phone becomes too hot. It is an automatic mechanism?@Anders_ASUS
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Anders_ASUS
Hall of Fame III

‎03-17-2020 07:20 AM

Monark

It happens sometimes when the phone becomes too hot. It is an automatic mechanism?@Anders_ASUS


View post
Yes, if the phone gets hot, then it will lower charging speed in order to save the battery from wearing out too fast. Were you gaming before or during the time you were charging?
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