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Custom notification sound

john_kissane
Star III
I wanted to use a custom notification sound but the phone won't allow me to select the file & gives the error message shown in the screenshot. The sound file
was originally an mp3 file but I converted it to ogg just in case the zenfone 6 didn't like mp3's. Any suggestions for how I can use the sound?
The error comes when I use the '+' button & then the file manager to select the file location in the Notifications folder on internal storage. Original file is also attached.
GHQOIP1ZC06S.jpg


22 REPLIES 22

_jis_
Zen Master III
@john.kissane
Did you try "Clear storage" to "Media Storage" system app?
Then restart phone and check again.

john_kissane
Star III
Yes that made no difference. The only thing I found that worked was to copy the mp3 file into the Slack notifications folder. Probably would have worked with the Viber notifications folder as well come to think of it.

_jis_
Zen Master III
Really strange 😞