11-24-2019 04:01 PM
11-25-2019 03:49 PM
11-27-2019 09:47 AM
LP_ASUSi have ww_16.1220.1909.194_4 and i don't have update to android 10
You need to be on version 1908.194 in order to jump to Android 10.
Update to 1908.194 first, and then you should have no issues moving to Android 10.
11-27-2019 10:58 AM
11-27-2019 11:02 AM
altdel258I never got the Q update either over OTA, but after doing that one manually, I did get the lastest small update OTA so maybe that fixed something.
Had my Z6 for a few weeks now. My experience is that I had to upgrade to every single incremental firmware upgrade higher than the installed firmware on my device for the manual install to work. You can't jump over the intermediate ones and go directly to the latest. It took me 4 upgrades to bring it to Q. Also, never received any upgrade notification either, despite checking incessantly.