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Camera Glitch -- ASUS ZenFone 6

owgrantham
Star I
Dear ASUS ZenTalk,

I unfortunately am experiencing an issue with my ASUS ZenFone 6, insofar as there are multiple camera glitches in both Snapchat and the Camera application, as attached. How are these issues rectified?

Thanks
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6 REPLIES 6

owgrantham
Star I
VS-KR

Did your phone fall ?


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No. The phone just started behaving like this one afternoon about 2 weeks ago, and it hasn't returned to its previous state since.

Monark
Zen Master I
Did you factory reset the phone?if yes Then there may be a problem in camera unit itself better check with ASUS service center.

Anders_ASUS
Hall of Fame III
Monark

Did you factory reset the phone?if yes Then there may be a problem in camera unit itself better check with ASUS service center.


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What he ☝️ said

Anders_ASUS
Hall of Fame III
But before you reset your phone, try and go to your cameras app info and clear its storage. You find it by long pressing your camera icon