Camera cannot flip. Please make sure there is nothing obstructing it.
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07-23-2020 06:32 AM
Please tell us some basic information before asking for help:
Model Name: ASUS6Z
Firmware Version: WW-17.1810.2007.165
Rooted or not: Not
Frequency of Occurrence: Everytime
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
It's been 5 months, I am using this phone and all of sudden I am getting an error today "Camera cannot flip. Please make sure there is nothing obstructing it.". Nothing changed to my knowledge.
I have tried removing the back cover, it didn't work.
Panorama shot works and while clicking panorama shot, the camera is moving.
I have tried rebooting multiple times.
Model Name: ASUS6Z
Firmware Version: WW-17.1810.2007.165
Rooted or not: Not
Frequency of Occurrence: Everytime
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
It's been 5 months, I am using this phone and all of sudden I am getting an error today "Camera cannot flip. Please make sure there is nothing obstructing it.". Nothing changed to my knowledge.
I have tried removing the back cover, it didn't work.
Panorama shot works and while clicking panorama shot, the camera is moving.
I have tried rebooting multiple times.
3 REPLIES 3
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07-23-2020 06:47 AM
I was able to fix the issue by removing the tempered glass.
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07-24-2020 03:38 AM
Asus will not accept it is software problem with proximity sensor. Even when sensor hardware is fine it always show near. Sane happened with me on .165
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07-29-2020 09:49 AM
My phone had a fall from waistline height. Proximity sensor working fine immediately after that. My first thought after that fall to check camera. Lets see if it remains to work fine or not.
