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Camera cannot flip after recent update to 17.1810.2008.171

gadiraju
Star II
Please tell us some basic information before asking for help:
Model Name: Zenfone 6
Firmware Version: 17.1810.2008.171
Rooted or not: Never
Frequency of Occurrence: Everytime
APP Name & APP Version (If your issue relates to the app): Stock Camera
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My zenfone 6 camera was working perfectly fine even few minutes before the update. After I updated to 17.1810.2008.171 today, everytime I try to take selfie in Asus stock camera and even in gcam, the camera shakes a bit and throws a pop-up on screen. "Camera cannot be flipped. Please make sure there is nothing obstructing it." It does it 4 times consecutively everytime I try to take selfie. There is no obstruction or anything of that sort. This is very annoying. Please let me know the solution. To me it looks like a software issue.
15 REPLIES 15

vlasta_vasicek
Rising Star I
I have no problem with anything after the new patch

ramdanrivanto
Rising Star II
My camera flip normally

gadiraju
Star II
I tried to factory rest my phone and it went into infinite bootloop now. Cheap low quality phones these are! This will be my last Asus phone. Period!

parth_thim
Star II
I have the same problem.. nothing is obstructing camera but it says can not flip.
Before update it was working fine

kalims803
Star I
I'm facing the same issue. Please help me.