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Norton update showing in updates

maksionek
Star I

How to get rid of Norton update showing in available updates though I don't have it installed and don't want to.

3 REPLIES 3

Falcon_ASUS
Moderator
Moderator

@maksionek 
Could you please let me know the category and model of the product you are using? 
Thank you.

maksionek
Star I

Hi,

Thanks for your answer. In my PC I have ASUS motherboard PRIME B660M-A WIFI D4, Windows 11. I have always everything updated to the latest version by using MY ASUS, Windows Update, Microsoft Store updates, NVIDIA updates every day. I also regularly use PrivaZer to scan and clean the comp. I have Bitdefender Antivirus and Bitdefender VPN.

I may have had Norton installed a few years ago, at least 3-4 years ago, I don't even remember exactly.

There is no trace of Norton on my comp, I also used Norton Removal Tool - didn't help. Neither ASUS support nor Norton support have any ideas about this.

Yet I see Norton in the ASUS updates as in the enclosed screenshot.

Best regards

 

 

@maksionek 
Since this is a discussion section for mobile phone products, I will move your post to the appropriate section.  Our specialist will assist you further. Thank you."