01-14-2020 07:40 PM
06-17-2020 01:47 PM
petteyg359Ok thanks. I misunderstood the topic!
"Texts via social network apps"? If you're referring to Twitter, Messenger, etc., those are not texts and are entirely unrelated to this thread. If you're using said apps to read SMS, of course they'd be affected. This isn't a problem with an app. It's a problem with the 4G/LTE firmware functions.
06-18-2020 03:53 PM
sKo713We'd be happy to log the phone to see what is going on, or have it sent in for service. You can find the serial in the UI of the phone itself or on the back of the device. https://www.asus.com/us/support/FAQ/1010094/#:~:text=Check%20from%20the%20%5BStatus%5D%20of,marked%2...
What is wrong with you ASUS!!!! Phone worked fine with Tmobile in Texas. Then with android 10 if WIFI was on it would usually not receive incoming calls. Finally got APN setting right. Now with latest update I can't receive a call or a TXT!!!!! I can only make a phone call. Can't seem to downgrade through boot loader menus. Get an error that it is not a newer update. WTF am i supposed to do??? This is ridiculous!!! I have ASUS motherboards video cards etc ...thinking I am not going to be buying an ASUS product ever again. Your tech suppoort is crap. Tech I spoke to said I needed the box or sticker to give him the serial number!!!
06-18-2020 03:56 PM
ljflevyIf you'd like to have us log the phone, @ me in your response or quote this message so I get a notification.
today, the only calls I can make with my US ZF6 are through messengers like facebook (via phone data & wifi)
Phone calls get stuck in dialling and die before I hear a ring tone.
SMS and MMS messages aren't sent, even when marked Urgent.
SMS reception is delayed by close to an hour.
Network provider is T-Mobile
06-18-2020 04:32 PM
06-22-2020 09:41 AM