Call quality on Asus Zenfone 6z (Zenfone 6)

[mihirpmehta]

When I receive call from my Asus Zenfone 6z I am constantly hearing noise and distorted voice anyone facing the same issue ?

[kooldude7285]

lil work around i found is to hold phone at 45° angular position and not like traditional way we hold it this way earpiece is more closer to ear and keeping volume one less than max. Although the issue is Persistent even after update lets hope asus will make it better. 

[madhuth10]

Pathetic call quality through earpiece. Flipkart denied refund stating it is handset issue and only asus should resolve. 

[madhuth10]

Anders_ASUS said:

We would like to know which country and area you're all from? This will help us locate the issue faster.

From India 

[Anders_ASUS]

subhrajit1986 said:

Anders_ASUS said:

We would like to know which country and area you're all from? This will help us locate the issue faster.

I would say whoever is reporting this issue is from India, and they bought the 6z online from Flipkart.
The issue persists even after upgrading manually to WW.156 patch.

The WW.156 update was a general improvement. The bad call quality you're experiencing in Indian is something different and it will be taken care of in the next update

[paras0710]

Anders_ASUS said:

subhrajit1986 said:

Anders_ASUS said:

We would like to know which country and area you're all from? This will help us locate the issue faster.

I would say whoever is reporting this issue is from India, and they bought the 6z online from Flipkart.
The issue persists even after upgrading manually to WW.156 patch.

The WW.156 update was a general improvement. The bad call quality you're experiencing in Indian is something different and it will be taken care of in the next update

Thanks for confirming that you know about this and will fix it in next update. I am also from India facing this issue its annoying wavy noise whenever person on call speaks. The call quality is acceptable if call volume is not at highest but then in noisy environment volume is not acceptable.