01-10-2021 10:54 AM - last edited on 01-16-2024 02:05 AM by ZenBot
01-11-2021 03:09 AM
Anders_ASUSI'm from the US. It just won't turn on.https://zentalk.asus.com/en/discussion/comment/146304#Comment_146304
Can you please
- let me know where you're from
- record with another device and show me the device behavior and how you're trying to reach recovery mode
https://www.asus.com/support/FAQ/1006346/
Thanks!
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01-12-2021 08:10 AM
02-05-2021 09:09 AM
nicholas.priatamaThis exactly happens to me, on 02 Feb I updated to A11, its finishes all process and phone started normally and work for a while may be 2 hours I used then as I open camera and fliped it out then as I touch the back key it turns off in a second, even flip camera was not completely retracted back, I kept this phone on charge with a lots of bad feeling in my mind. From that day I am trying to reset through volume/power combinations every pattern +/- power everything I tried but nothing happend. I am alway fan of Asus, i used to start asus zenfone 4 series to this one 6Z. In india everything is worst. Kindly help me outThis also happened to me, after I've updated my Zenfone 6 to android 11 it restarted the phone. It then turned on for a while, I was able to navigate my home screen, then it turned off. now the phone is just dead, the buttons don't do anything, and even when I charge the phone, the light indicator didn't turn on
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02-12-2021 06:43 AM