ASUS - ZenTalk

sumanthspeed453 · ‎01-10-2021

I was trying to update the phone and I reboot it got stuck at this black screen with a very dim logo of android and keeps on blinking.
so far I've tried:
1) Volume+power up key
2) Volume down+power key
3)Phone is not getting recognized
Please Help 😞

Josantos17 · ‎01-10-2021

It happen with me too. I updated to android 11 and after like 3 or 4 day it it turn off by it self and when I try to turn it on, it just got stuck in the boot screen. Now it won't turn on

Anders_ASUS · ‎01-10-2021

sumanthspeed4535
I was trying to update the phone and I reboot it got stuck at this black screen with a very dim logo of android and keeps on blinking.
so far I've tried:
1) Volume+power up key
2) Volume down+power key
3)Phone is not getting recognized
Please Help 😞

Asus Zenfone 6Z Stuck at " Powered By Android " Screen after Android 11 Update Package Install

Josantos17
It happen with me too. I updated to android 11 and after like 3 or 4 day it it turn off by it self and when I try to turn it on, it just got stuck in the boot screen. Now it won't turn on

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Can you please
let me know where you're from
record with another device and show me the device behavior and how you're trying to reach recovery mode
[ZenFone] How to do hardware reset on your phone? | Official Support | ASUS GlobalThanks!

Josantos17 · ‎01-11-2021

I'm from the US

Josantos17 · ‎01-11-2021

I'm from the US.