Asus 6Z is getting switched off automatically. When trying to switch on the process is not working properly and phone is switching on in 2 or 3 attempts on its own.
Asus 6Z is getting switched off automatically. When trying to switch on the process is not working properly and phone is switching on in 2 or 3 attempts on its own.
Can you please clarify what you mean. Are you saying that your phone turns off by itself and when you're trying to turn it back on again, it fails and starts 2-3 times before it succeeds? How often does this happen.
Are you ok with sharing a bug report with us? It will make it so much easier to find out why this happens to you.
Please generate it right after the issue appears
To generate a bug report you need to
1. Enable developer mode by going to system --> about phone --> software information and click on build number a couple of times until you are a developer.
2. Go back to system --> Developer options --> Take bug report --> interactive report
Save the report to your google drive and share the link with me via private message. Please also make sure that everyone with the link can view the file so I can pass it on to our developers.
Thank you! We will have a look at your report but I just got the information that all customers with these issues are to contact their ASUS Service Center. We haven't seen any sign on software issue so far so it must be hardware related.
