07-20-2019
07:25 AM
- last edited on
01-15-2024
11:59 PM
by
ZenBot
07-28-2019 09:32 AM
07-28-2019 09:46 AM
@ankir please let us now what the service centre has to say regarding this?ankur.kar said:I am also facing this issue. Here's what's not working -
1. Normal factory reset didn't solve the issue
2. Hard reset from recovery didn't work
3. Downloaded the full update from Asus website, and updated from sd card via recovery. I was able to setup the phone without problems unlike the above points 1 and 2 . But as soon as I entered the home, the phone crashed again when the apps were getting restored.
One more thing I noticed was that the network would go off randomly both WiFi and Mobile network. And soon after surely the phone screen froze and it rebooted. The reboot also takes 2 to 6 attempts, once it has crashed, to restart.
If any solution is found please let me know. Tomorrow I will go to the Asus authorized centre. Really hope they solve the issue and i get my phone working again.