ASUS 6Z AUTO RESTART ISSUE

[mysanjum]

My Asus 6z is a day old phone
 when i wake up screen via power button its restarts instead ed of just waking the phone
Phone switches off & restarts automatically while in usel
Screen goes blank sometimesf
Do fix this issue asap.

[kinguntas23]

Hi there.
This my friend, is a hardware issue. If you wait for this to be fixed by software, youll be left with an embarrasing phone which takes months to repair. File for replacement or refund immediately. There isnt any other solution

[Anders_ASUS]

Yes, for this kind of issue, it is very important that you contact ASUS support within 7 days of purchase. That way you can get it swapped right away without the need to send it for repair.
https://www.asus.com/support/CallUs/
https://www.asus.com/support/Product/ContactUs/Services/questionform/?lang=en
https://www.asus.com/support/service-center-location

[VishnuV]

Anders_ASUS

Yes, for this kind of issue, it is very important that you contact ASUS support within 7 days of purchase. That way you can get it swapped right away without the need to send it for repair.

https://www.asus.com/support/CallUs/

https://www.asus.com/support/Product/ContactUs/Services/questionform/?lang=en

https://www.asus.com/support/service-center-location

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I'm having the same issue with my brand new 6Z. Receiving a replacement tomorrow. Any suggestions for me?

[LP_ASUS]

VishnuV

https://zentalk.asus.com/en/discussion/comment/16907#Comment_16907

I'm having the same issue with my brand new 6Z. Receiving a replacement tomorrow. Any suggestions for me?

View post

When you receive the new phone, charge it for 8 hours before using it in battery mode. After it has been sufficiently charged, run your choice of PUBG, antutu benchmarking tests, or other games for 30-60 minutes. Getting the phone warm with an extreme workload will tease out the issue if your phone is vulnerable. If your ZF6 can perform those tasks with no problem, then you most likely don't have an affected device.