Zenfone 5z Wide Angle Camera

[jaideepgurav]

Please tell us some basic information before asking for help:
Model Name: Zenfone5z
Firmware Version:Latest updated till 17Dec2021
Rooted or not: No
Frequency of Occurrence: Regular
APP Name & APP Version (If your issue relates to the app): Camera
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Please suggest solution for camera wide angle not working

[sidarya31]

Clear camera app data n try.

[fussion_ASUS]

Hi, we'd request you follow the below steps:
1. Check your phone for the latest software version.
2. Clear cache & storage of Camera App after backing up & disable/re-enable camera App
3. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode 
4. If still you face the issue factory reset your phone after taking a full backup:  https://www.asus.com/support/FAQ/1006346/
5. Last option would be to visit the service centre to have a check. Locate here: https://www.asus.com/in/support/Service-Center/India